Check Legal Access Before Opening
Our Legal position starts with location and eligibility: access depends on local law, and we may restrict an account when the applicable rule does not permit use. Before account access, we may ask for phone verification and details needed to match your account with its payment
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record. A mismatch involving DANA, OVO, GoPay, QRIS, bank transfer or a virtual account can pause a transaction while we check the record. We keep the policy wording available so you can read the relevant conditions before opening an account. If a rule changes, our support
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team can explain which account step or payment record needs attention. You remain responsible for checking whether access is permitted where you are located.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.